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The Great Kleenex Cool Touch Disaster

Hello Kleenex,

Why mess with something that was NOT broken? Another example of a company not listening to or caring about their customers. On EVERY website you go to that sells the "New" Cooling Lotion tissues; there are hundred's of reviews asking why you changed and confirming that you guys made a mistake.

The old version of COOL TOUCH was perfect. No explanation, just screw the customer. WHY?!?!? Makes no sense. Just bring back the Original Cool Touch already and stop messing around. The thicker tissue and Menthol smell was a WINNER and you know it. End of year earnings, factory savings, and whatever other excuse that will be given for an inferior product that is slimy and thinner. Just like food companies making packaging smaller, reducing the amount inside but charging more.

This is as bad as the 1985 "New Coke" debacle! It took Coke 17 years to realize that they messed up. Craziness......listen to your customers!

Thank you,

A husband that lives with an Angry Redhead.........BELIEVE ME, she KNOWS you guys changed your stuff.



Submitted July 23, 2021 at 11:56PM by ATLAS031 https://ift.tt/2UyyVKN
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